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Front Desk Agent (3:00-11:00pm) (Eugene)
Best Western New Oregon
1655 Franklin Blvd
compensation:
Starting at $17.00 per hour
employment type:
full-time
experience level:
entry level
job title:
Front Desk Agent
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Greet and welcome guests with a positive and professional attitude
Check guests in and out efficiently using the reservation system
Answer phone calls, emails, and in-person inquiries
Handle guest requests, concerns, and complaints promptly and courteously
Process payments, verify billing, and maintain accurate records
Coordinate with housekeeping and maintenance to ensure guest satisfaction
Provide information about hotel services, amenities, and local attractions
Qualifications
Previous customer service or hospitality experience preferred
Strong communication and interpersonal skills
Basic computer proficiency (hotel management software is a plus)
Ability to multitask and stay organized in a fast-paced environment
Reliable, punctual, and detail-oriented
High school diploma or equivalent required
What We Offer
Competitive hourly pay
Employee discounts on hotel stays
Opportunities for growth and advancement
Supportive team environment
- Principals only. Recruiters, please don't contact this job poster.